Easy Valley network combining IT OPS Management practices, and deep understanding of the IT operation and maintenance，Make full use of cloud computing、Mobile Internet and advanced multimedia communication technology，The use of SaaS cloud rental model for tenants to provide customer - service providers - service personnel, the three in one IT Yun Weiyun experience。
Virtualization，Using a SaaS service model，Centrally-managed software to the cloud and its related data，Software only through the Internet，No installation can be used。
Multi-tenancy，Platform support multi-tenant data and configuration isolation between，Each tenant data storage，Encrypted transmission，To ensure the security and privacy of each tenant data。
Multi Terminal，Support both Web and mobile ends，Web-side to view more service information，Mobile terminal makes the service information more convenient and quick to convey to the appropriate personnel。
High transparency，Platform will be "customer-service providers-service" combination of three，Service providers can focus on service management、Standardize the service process of service personnel，Tracking service performance；Customers can grasp the quality of service providers and service progress，Service personnel can quickly and easily respond and handle customer requests。
Highly interactive，Platform support client、Service provider、Resource sharing among service personnel，And by mail、chat、news、Comments and other ways to promote communication、Sharing and collaboration。
Performance visualization：Service indicators (service customer satisfaction)、Work order response、Graphical display of work order processing time, etc.，Service provider customers can be timely and comprehensive understanding of the project management personnel services，At the same time, provide data support for the following service decision optimization。
Integrated service management：Open platform，Any service provider can manage multiple projects under multiple clients。Integrated management，Keep abreast of the project life cycle service status。
Design of operation and maintenance services：Clear project services SLA，List of building operation and maintenance services，Development of service measurement standards，Operation and maintenance services、The theoretical basis of service capability determination，Effectively guide the implementation and optimization of operation and maintenance services。
Flexible workflow design：Guide the effective operation and maintenance of the service through the built-in workflow engine，Standardized operation and maintenance services，Flexible process data configuration。
Multi-channel knowledge sharing：Provide knowledge at the same time、Topic of conversation，FAQ in three ways，Broaden the sources of knowledge，Improve the utilization of knowledge and update frequency，In actual use, the knowledge accumulated，Truly provide users with the value of reference learning。
A comprehensive range of services statistics：Provide work order、project、Personnel service quality evaluation，Real customer feedback data，Work order、project、Statistical data base for personnel service reporting。